Privacy policy
Updated: October 12, 2026
Please note that this information may be updated from time to time. No rights can be derived from this document.
1. Collection of personal information and who is responsible
We are glad you are visiting our website and thank you for your interest. Below we explain how your personal information is handled when you use our website. Personal information means any information that can identify you, directly or indirectly.
1.1 Who is responsible
Sofia Hartley is responsible for the processing of personal information on this website. You can reach us by email at info@sofia-hartley.com.
1.2 Data security
For security reasons and to protect the transfer of personal information and other confidential information (for example orders or inquiries), this website uses SSL or TLS encryption. You can recognize a secure connection by the address starting with "https://" and the padlock symbol in your browser's address bar.
2. Information collected when you visit our website
If you only use our website for information, without registering or providing any details, we only collect the information your browser sends to our server ("server logs"). This includes:
- which pages you visit on our website,
- the date and time of your visit,
- the amount of data transferred (in bytes),
- where you came to our website from (referring source),
- which browser you use,
- which operating system you use,
- your IP address (anonymized where applicable).
3. Information for orders and newsletters
When you place an order, we process the information needed to complete the purchase: name, shipping address, email address, phone number, order details and payment information. Payments are handled by our payment providers; we never store full card details. We process this information to fulfill our contract with you and to meet our legal record-keeping obligations.
If you sign up for our newsletter, we use your email address to send offers and news. You can unsubscribe at any time using the link in every email. We do this based on your consent.
4. Analytics and advertising tools
a) Google Analytics
This website uses Google Analytics to analyze user behavior and improve the website.
- Information collected: IP address, pages visited, browser type, browser language and more.
- Processing: the information is sent to Google's servers in the United States with IP anonymization enabled.
- Purpose: our legitimate interest in analyzing and improving our website.
You can turn off Google Analytics through the cookie settings or through this link: https://tools.google.com/dlpage/gaoptout.
b) Advertising tools from Meta, Google and TikTok
We may use advertising tools such as the Meta pixel (Facebook/Instagram), Google Ads and the TikTok pixel to measure the effect of our marketing and show relevant ads.
- How it works: these tools use cookies and similar technologies to analyze use of the website and show targeted ads.
- Information: the information generated (including IP address) may be transferred to the providers' servers.
- Basis: your consent through the cookie settings, where required.
You can change your choices at any time in the cookie settings or in the providers' own ad settings, for example https://adssettings.google.com.
5. Third-party services
Shopify
Our store runs on the Shopify platform. Shopify processes information on our behalf to provide the website, the cart and the checkout. Read more in Shopify's privacy policy: https://www.shopify.com/legal/privacy.
Google Web Fonts
We use Google Web Fonts for consistent typography.
- Information: your browser connects to Google's servers to load the fonts.
- Purpose: our legitimate interest in a consistent visual experience.
6. Your rights
You have several rights regarding your personal information:
- Right of access: you have the right to know what personal information we process and on what terms.
- Right to correction: you can ask for incorrect information to be corrected or updated.
- Right to deletion: under certain conditions, you can ask for your information to be deleted.
- Right to restrict processing: in some cases, you can ask us to limit how we process your information.
- Right to data portability: where applicable, you can receive your information in a structured, commonly used and machine-readable format.
- Right to object: you can object to processing based on our legitimate interest.
- Right to withdraw consent: you can withdraw your consent at any time, without affecting the lawfulness of processing carried out before the withdrawal.
Depending on the state you live in (for example California), you may have additional rights under state privacy laws, including the right to opt out of the sale or sharing of personal information. We do not sell your personal information.
To use your rights or get more information, contact us using the contact details at the bottom of this policy.
7. How long we keep information
We keep your information for as long as needed for the purposes described above. Order information is kept for as long as required by law for accounting and tax purposes. Newsletter information is kept until you unsubscribe.
8. Data security
We have taken technical and organizational measures to protect your personal information against unauthorized access, loss or change.
9. External links
Our website may contain links to other websites. We are not responsible for how those websites handle personal information and recommend that you read their privacy policies.
10. Changes to this privacy policy
We reserve the right to update this privacy policy at any time. If we make significant changes, we will let you know through a notice on our website or by email.
Contact details
Email: info@sofia-hartley.com
Address: Sofia Hartley (WDJE Trading LLC), 420 SW 7th St, Ste 1015, Miami, FL 33130, United States
Customer service hours: Monday to Friday 10:00 AM–5:00 PM, Saturday and Sunday 8:00 AM–1:00 PM (Eastern Time).
We reply to all messages within 24 hours on business days.